Senior Product Manager
I'm a creative, technical, and analytical product manager with a passion for helping others. I've spent the past decade of my tech career getting a 360 degree view of the customer taking roles in Customer Success, Solution Engineering, Marketing, and now Product Management.
GoDaddy - Senior Product Manager, Social Platforms (2022-)
I focus on GoDaddy customers activating to Social Platforms such as Instagram, Facebook, and Google My Business. This involves building new products, APIs, and AI/Machine Learning-driven experiences.
uPerform - Senior Product Manager, Innovation (2019-2022)
I spent time focused heavily on customer acquisition and retention. This involves creating new products in order to penetrate new markets, improving existing products to increase adoption for our current customers, and acting as a voice of the customer to uPerform's executive team.
Some notable products that you can view include:
uPerform - Senior Solution Engineer (2017-2019)
Shipped UserConnect which was a cloud-based user-management platform that enabled uPerform to penetrate the Healthcare market with a seamless authentication experience for clinicians working in Epic EHR as they request in-app assistance. It has recently been deprecated as we now fully support SMART on FHIR.
ANCILE - Solution Engineer (2016-2017)
Shipped the first release of uPerform Context Sensitive Help (CSH) for Guidewire. This enabled ANCILE to penetrate the Insurance Market via a partnership with Guidewire.
MBA - Indiana University Kelley School of Business (2018)
Northwestern University Executive Product Strategy Certificate (2019)
BS: Information Systems - University of Maryland, Baltimore County (2005)
Front-End Dev Competencies:
HTML, CSS, JavaScript, Vue.js, Bulma, Bootstrap
Back-End Dev Competencies:
Flask (Python), Django (Python)
Design & Mock-up:
Proto.io, JustInMind, Balsamiq, Miro, Figma
Cloud Services:
AWS EC2, AWS S3, Heroku, GitHub, Netlify
Analytics and Data:
Pandas, Power BI, AWS Athena, Tableau, SQL, AWS Quicksight
Presentation & Multi-Media skills:
Gimp, Microsoft Stream, Ableton Live, Audacity, ProTools